NPE2015 to offer customer service centres to for processors, designers and OEMS

The SPI, the Plastics Industry Trade Association has announced that several of the raw material suppliers at NPE2015 plan to offer ‘customer service centres’ where they can engage with processors, designers, OEM/brand, and other business professionals in comfortable facilities next to the exhibit floor, it was announced today by SPI: The Plastics Industry Trade Association, which produces the triennial NPE. 

So far nine companies have committed to purchase space for customer service centres, and several more firms are in discussions with SPI. These include The Dow Chemical Company (Dow), DSM Engineering Plastics, DuPont, Eastman Chemical Company, ExxonMobil Chemical Company, Formosa Plastics, LyondellBasell, PPG Industries, and Westlake Chemical Company. The Dow experience will be particularly extensive, accounting for a space rivaling the largest booth on the exhibit floor.

“Dow introduced the customer center concept in 2002 and we have worked to raise the bar every year,” said Greg Jozwiak, North America commercial vice president for Dow Packaging and Specialty Plastics. “Providing our customers and industry partners with a comfortable, exclusive venue for meetings, meals and other business services will continue to be a priority in 2015. Dow will also use the venue to showcase the latest polyolefin, elastomer and adhesive technologies. And, with the growth projects in the plastics sector set to come online in the coming year, we expect NPE 2015 to be a market catalyst to even greater growth and innovation.”

The customer service centres, accounting for over 62,000 sq.ft. (5,760 sq.m), will enable NPE2015 visitors to meet with current or prospective material suppliers in settings conducive to discussion, information exchange, and relationship building. Visitors will have the opportunity to engage with supplier executives, salespeople, or technical experts appropriate to their interests. Many of material suppliers will also be conducting private tours of the exhibit floor to showcase machines using their materials.

“The emerging importance of Customer Service Centers reflects a renewed commitment to NPE2015 by raw material suppliers, and highlights the importance of the materials aspect within plastics production life cycle,” said Brad Williams, SPI’s director of trade show marketing and sales. “Visitors to NPE2015 will discover the full range of technologies necessary to stay competitive, including hundreds of new machines in full-scale operation and a wealth of resin, compound, and additive innovations.”